When you use the “Falcon” App (the “App”), we may collect, use, and protect your personal information. To help you better understand how we handle your personal information, please read this Privacy Policy carefully.
If you do not agree to this Privacy Policy, you should stop using the App. By continuing to use the App, you consent to our handling of your personal information as described in this Privacy Policy.
Operator (entity responsible): Hong Kong Falcon Optics Limited
Contact: Falcon@falconoptic.com
This Privacy Policy applies to the relevant services and features, content, and support that we provide through the App to you. For third-party services or links that may be provided by third parties (e.g., maps/navigation and message push), this Privacy Policy does not automatically apply to their privacy/data processing rules. When you use third-party services, please refer to their applicable privacy policies or terms.
We will use your personal information only within the scope of the purposes described in this Privacy Policy, and in accordance with the principles of legality, legitimacy, and necessity. We may use your personal information for the following purposes:
Supplementary information (if applicable): Under applicable laws and compliance requirements, we may use some personal information to achieve anti-fraud, risk control, and security protection. We may also use device identifiers for basic attribution and security risk control after you authorize (if you choose to enable). If any use is outside the scope of this Privacy Policy, we will notify you separately and seek your consent where required by law.
While you use the App, we may collect the following types of personal information. The specific data collected depends on the features you use.
| Information Type | Collection Method | Purpose of Use |
|---|---|---|
| Account information | Provided by you during registration/login (e.g., phone number, email address, account ID, etc.) | For account identification, login verification, and related services |
| Device information | Automatically collected from your device and client (e.g., device model, OS version) | For service availability, troubleshooting, and security protection |
| Log information | Generated during service operation (e.g., access logs, error logs, etc.) | For maintaining and improving services, and troubleshooting |
| Network and connection information | Generated during network requests/connection process (e.g., IP address, network status) | For ensuring network communication, diagnostics, and security protection |
| Network/location information (if applicable) | May be collected after you authorize (e.g., approximate/precise location) | For location-related features (e.g., nearby services, navigation) |
| Content you provide | Uploaded/filled in when you use features (e.g., feedback content, images, text, etc.) | For processing your requests and providing corresponding services |
In the activities related to our operations within the People’s Republic of China, we will process personal information in accordance with applicable laws and regulations, including the Personal Information Protection Law. Generally, we process your personal information under the following circumstances (subject to the actual scenario):
When we need to use personal information for purposes beyond those described in this Privacy Policy, or when we need to seek your authorization again, we will notify you through announcements, in-app prompts, pop-ups, or other appropriate methods, and seek your consent where required by law. If you withdraw consent or refuse authorization, we will stop the corresponding processing (but this will not affect the lawfulness of processing performed prior to your withdrawal).
We retain your personal information only for as long as it is necessary to achieve the purposes described in this Privacy Policy. After the retention period expires, we will delete or anonymize your personal information in accordance with applicable laws and regulations.
You can learn more details about how to request deletion and/or correction in the “Your Rights” section.
We have adopted reasonable technical and administrative measures to protect your personal information, including but not limited to access controls, permission management, encrypted transmission and storage, security auditing and monitoring, and data de-identification/de-sensitization.
In the event or potential event of a personal information security incident, we will inform you in a timely manner and take corresponding measures in accordance with applicable laws and regulations.
To protect your account security, we recommend that you keep your account/passwords and verification codes confidential and avoid disclosing your personal identity information to others. If you notice any abnormal account activity or security risks, please contact us promptly for assistance.
Where it is necessary for us to provide services by transferring personal information outside the territory of the PRC, or where we use overseas services (e.g., cloud services, analytics services, message push, etc.), we will comply with the legal requirements for cross-border transfers and adopt appropriate security protections.
You have the rights to your personal information as provided by laws and regulations, including (but not limited to):
If you wish to exercise the above rights, you may contact us through the contact methods provided in the “Contact Us” section of this Privacy Policy. We may ask you to provide necessary identity information to verify your request.
Generally, we will respond to your requests within a reasonable period of time. For processing related to your requests for deletion/withdrawal of consent/turning off authorization, we will handle them in light of business necessity and applicable legal requirements (for example, we may need to retain certain information to fulfill legal obligations or resolve disputes).
Through device system settings and/or in-app settings (if applicable), you can manage the following:
The specific path may vary depending on the system and app version. Please refer to the settings page in the actual App.
If you are a minor, you should obtain consent from your guardian before using the App. We will protect minors’ personal information within the scope permitted by laws and regulations.
If the guardian discovers that the minor has provided personal information to us, please contact us as soon as possible through the “Contact Us” section of this Privacy Policy. We will take corresponding measures in accordance with applicable laws and regulations, including assisting with deletion or correction of the relevant personal information within a reasonable time where feasible.
We may revise this Privacy Policy due to changes in laws and regulations, updates to product features, or needs related to security protection. When the revised content may affect your rights and interests, we will notify you through in-app announcements, in-app notices, or other appropriate methods.
We encourage you to check this page regularly to understand the latest version. “Major changes” under this Privacy Policy usually include: major changes in processing purposes, processing methods, or the types of personal information used; major changes in the sharing/entrusted processing/transfer rules; major changes in cross-border transfer rules; and other changes that may have a material impact on your rights.
If you have any questions, complaints, or suggestions regarding this Privacy Policy or our processing of personal information, please contact us as follows:
Email: Falcon@falconoptic.com